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On-Site ServiceOn-Site Service

With our On-Site service, we charge an hourly rate, with a one hour minimum.  After the first hour of service, we will charge in 15 minute intervals, rounding up to the nearest interval.  This price does not include the price of parts or other products.  Services requiring more than 1 technician require custom project pricing.  Our On-Site service coverage includes: Chambersburg, Shippensburg, Greencastle, Waynesboro, Mercersburg, McConnellsburg, Fannettsburg, Gettysburg, Carlisle, Fayetteville, and Newville in Pennsylvania and Hagerstown, Funkstown, Boonsboro, and Smithburg in Maryland.  We also support the surrounding areas of the locations previously listed.


Remote SupportRemote Service

It brings us great pleasure to be able to now offer Remote Services to our customers.  With this NEW feature we are able to assist with issues right away over the internet.  This will cut down on your downtime.  We can now remote directly into your Desktop, Laptop, Server, and even some Smartphones.  In order to help keep your data protected, all connections between our site and yours is encrypted at an incredible 256-bit AES. Please note, you will need a working high speed internet connection for this service (cable/DSL/etc.).


Off-Site ServiceOff-Site Service

With our Off-Site service we charge a fixed rate for the common services listed in the chart on the “Prices” page.  Any off-site service not specified in the “Off-Site Price” chart will be charged an hourly rate, with a one hour minimum.  This price does not include the price of parts or other products.  There is an additional round trip fee, per service call, for pickup and delivery charges up to a 30 mile radius from the Greencastle, PA area. Any location outside of the 30 mile radius is an additional $0.50 per mile.